Marketing and AdvertisementOnline Business Marketing TipsOnline Business Strategies

The Importance of Customer Reviews

Customer reviews are the most powerful tool customers have in their tool-belt before making a purchase. They are the best opportunity to get a real and authentic opinion from fellow customers. Customer reviews have a ton of potential in swaying the opinion of new (and old) customers, and every single major ecommerce platform features reviews.

Online Business Strategies

Building The Backbone of Your Business: Customer Service and Support

Did you know your business’s biggest money maker is not actually your most popular product? It is often overlooked, but every online business’s primary product is and always will be their customer service and support.  Your reputation is everything. One poor customer experience can result in the loss of sales, a negative online review, and