Online Business Strategies

Customer Retention Strategies 2.0: Keep Customers Coming Back in 2021

Making new sales is great for any business owner. But a one and done shopper won’t help your long term success. The key to your business withstanding the test of time is customer retention. The best of the best, like Apple, Nike, and Coca-Cola are all focused on getting customers to purchase their products multiple

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Online Business Strategies

Building The Backbone of Your Business: Customer Service and Support

Did you know your business’s biggest money maker is not actually your most popular product? It is often overlooked, but every online business’s primary product is and always will be their customer service and support.  Your reputation is everything. One poor customer experience can result in the loss of sales, a negative online review, and