Online Business Strategies

Your Quick Guide to Customer Feedback

One way or another, every business is trying to understand their customers. And if they aren’t, they really should be. If you think about it, your customers’ opinion of you is your company’s reality. You really don’t know who you are until your customer tells you who you are. Now, that is some mind-boggling stuff

Online Business Strategies

Customer Satisfaction: Leveraging Your Audience to Grow Your Business

There’s one thing that every single business should have in common when it comes to pursuing their goals – and that’s achieving high customer satisfaction. Customer satisfaction, simply put, is the level of happiness your customers have with your business’s products, services, values, capabilities and communication skills. We all know how the saying goes, no