Churn. The big bad wolf that every business is afraid of. Sometimes referred to as customer turnover, it’s often found in companies that offer subscription services, however it is far from being exclusive just to them. Churn is when a customer starts using a business’s product or service, and for one reason or another, stops
In order to grow your business, you would want to ensure that your customers keep coming back to your site? Here are some strategies to help you with that.