Customer service by nature is a great field that almost every company, small or large, has invested in. We usually see this type of job as answering phone calls, emails, de-escalating matters, and more. However, this is not the only way customer service can be used to impact and grow small businesses. We’ll be diving
I’m not sure if I’m ready to admit this, but there is a good chance that most of the content we consume in a day is from social media. Or even from a friend that saw something on social media. Or a friend of a friend… okay, I think you get the point. Social media
Unfortunately, there is no magic manual for starting a new business. I know, if only there was, right? And there’s no such thing as overnight success stories… that’s all hidden hard work. And no, we are not trying to scare you away from becoming a startup founder. We just want to make sure you know
Social commerce is incredibly important and super straightforward. It’s when brands sell their goods or services on social media instead of relying solely on their stand-alone ecommerce sites. Social commerce also includes when someone clicks a link from social media that brings them to your ecommerce site. The reason it’s so important to leverage social
Do you remember the last time you went to a restaurant without a recommendation? If you’re like me, it’s probably been a while. The fact is, people want the best if they’re going to be spending their money, and the most reliable way to know how good something is if you haven’t tried it before
The business world is a highly competitive space. As a business owner, you have to keep thinking of new ways to get your business “out there.” And there’s no better way to do so than by using social media. Now, I know what you’re thinking, “why re-invent the wheel when my marketing strategies have been
We talk a lot about how social media is a great tool for marketing your products online, but the simple truth is that product marketing is only a small part of any marketing strategy. Communicating your brand—now that’s the hard part! Social media marketers make the whole thing sound so easy, as if you simply
After hours of researching, analysing and eventually creating original content to reach your marketing objectives, you’ve decided that there is no better place to promote your content than social media – where people spend up to 25% of their online time. More than 80 percent of marketers are already launching their content via social media.