Community Questions

Unable to use my custom domain name

0

vote Up Down

On Mar 4, 2022 Audrey wrote:

I followed the instruction to connect my bookmark subdomain to my external domain such as 

 

Point my A Record to 54.191.83.178 

Point www under my CNAME record tthen point o ns.bookmark.com.

I get a 404 error if I key in my external domain name  improveenglishsg.com

Can you help?

Thanks

 


1 Answer

0

vote Up Down

On Mar 4, 2022 Bookmark Product Development Team wrote:

Hi Audrey, 

Please reach out to the Bookmark support on the live chat with your domain name so we can look into this for you

answered 5 months ago

Activities

Total Questions: 787

Total Answers: 534

Top Users

Need more support?

Most frequently asked questions will be found inside our community. If you would like to contact us directly we’d love the opportunity to help you. Chat with us online by clicking the message icon on the bottom right side.