Community Questions

Shipping option disapears


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On Aug 15, 2022 wrote:

Why would the Canada Post option disapear?? Customer had ot but returned to add more to cart and when he came back it was gone...



1 Answer


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On Aug 15, 2022 Bookmark Product Development Team wrote:

Hi there, if a product was added to the cart that does not fall within specific shipping parameters it can change the shipping options offered at checkout. If you can connect with the support team over the Bookmark live chat and provide more information about the issue we can help you to troubleshoot further. 

answered 1 month ago


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