Community Questions

How come I cant make an order on my website?


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On Jul 25, 2022 wrote:

I go to place an order to test the site and make sure all is well, and to see how shipping looks and I keep getting a message saying "unable to ship to this location". Ive tried 3 different addresses, This is in me area so Im confused... I have tried re-entering the Canada post credentials as advised by a memeber of the online chat system, but that didnt fix the problem. Thank you in advance. 

1 Answer


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On Jul 25, 2022 Bookmark Product Development Team wrote:

Hi Brianna, 

As discussed on the live chat, I have escalated this further and we will proceed to update of hte investigation and resolution on the chat we have opened.

Best regards,

answered 10 months ago


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