Community Questions

How come I cant make an order on my website?

0

vote Up Down

On Jul 25, 2022 briannacassell@hotmail.com wrote:

I go to place an order to test the site and make sure all is well, and to see how shipping looks and I keep getting a message saying "unable to ship to this location". Ive tried 3 different addresses, This is in me area so Im confused... I have tried re-entering the Canada post credentials as advised by a memeber of the online chat system, but that didnt fix the problem. Thank you in advance. 


1 Answer

0

vote Up Down

On Jul 25, 2022 Bookmark Product Development Team wrote:

Hi Brianna, 

As discussed on the live chat, I have escalated this further and we will proceed to update of hte investigation and resolution on the chat we have opened.

Best regards,
Angela

answered 2 weeks ago

Activities

Total Questions: 786

Total Answers: 534

Top Users

Need more support?

Most frequently asked questions will be found inside our community. If you would like to contact us directly we’d love the opportunity to help you. Chat with us online by clicking the message icon on the bottom right side.