Community Questions

Hosted email only email hosting available?

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On Feb 22, 2022 Sherry Plumstead wrote:

Hosted email has been terrible lately.

It is down more than a small business can afford their email to be down.

Do you offer any other email hosting? Resolutions? Compensation? 

This is a paid service.

If not then what are your plans to resolve these issues and fix the email service?

It has been down almost constantly since the 18th of February.

https://notopening.com/site/hostedemail.com


2 Answers

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On Feb 22, 2022 Bookmark Product Development Team wrote:

Hi Sherry, I am sorry to hear about the issues you have been experiencing! What I would recommend in this case is to connect the email to another email platform that you prefer using. You can follow the steps in this guide to connect the email to something like gmail, outlook, etc: https://help.bookmark.com/en/articles/2644915-configure-an-email-client

 

If you are still having issues with your email after that please connect with our support team over the live chat with details about your email and your account so we can investigate this with you futher 

answered 5 months ago

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On Feb 22, 2022 Sherry Plumstead wrote:

I have done that... the problem is if the servers down the email can't be forwarded 

answered 5 months ago

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