Community Questions

Can't change website preview

0

vote Up Down

On Jun 21, 2022 Tibit wrote:

I cannot change the preview image for my website, it says that it's changed but whenever I post the link on discord, it shows the old preview image. I even followed the link to it and it is still the old one uploaded on bookmark.com as preview.jpg.


2 Answers

0

vote Up Down

On Jun 22, 2022 Kedar Thakur wrote:

/

answered 1 week ago

0

vote Up Down

On Jun 22, 2022 Bookmark Product Development Team wrote:

Hi Tibit, as discussed on the live chat this was an issue with Discor the social platform as they had cached the old image and their cache did not reset so whenever someone links to your website it was using the cached information instead of the updated image. 

Best regards,
Angela

answered 1 week ago

Activities

Total Questions: 788

Total Answers: 548

Top Users

Need more support?

Most frequently asked questions will be found inside our community. If you would like to contact us directly we’d love the opportunity to help you. Chat with us online by clicking the message icon on the bottom right side.