Status: Requested
On Feb 24, 2022 lstrachan@sskca.com wrote:
Hello,
Our firm uses Bookmark to allow clients to pay off invoices. When a client goes in to pay an invoice, sometimes the previous amount is already in their 'cart'.
Customers are confused. It would be great if we can have an option to clear out the cart for a user once they exit the webpage.
On Feb 21, 2023 twoo wrote:
Most frequently asked questions will be found inside our community. If you would like to contact us directly we’d love the opportunity to help you. Chat with us online by clicking the message icon on the bottom right side.
I too am having the same issue and it is confusing the clients. They just end up calling in because the client cannot figure out how to clear the cart themselves. It is pointless for us to supply the instructions to clear the carts to the clients. This defeats the purpose of having an online payment option for clients.