On Nov 4, 2021 Susheel_Square wrote:

As a prospect/user visiting a website, I want to drop a voice note through the wesbite (preferably on the contact page?) as it's more convenient & faster to share, when compared to typing the message or reaching the company over the phone.

For example: Voice note will contain, a request for service or asking for a call back... or a query about a service etc. which I'm expecting the company to help me with.